Start with your institution.
Sign in with a verified account and register your hospital or police station. An administrator must verify the institution before protected access is available.
A dedicated portal for verified hospitals and police stations to help identify and assist a person wearing a HopeTag.
Open the institution portal ↗Sign in with a verified account and register your hospital or police station. An administrator must verify the institution before protected access is available.
Request an authorized clinician or officer role appropriate to your institution. Both your membership and the institution must remain active and approved.
Enter the tag’s public code in the protected portal, select a legitimate purpose, and provide a case or incident reference where required. Every lookup is recorded.
Ordinary institution access includes information marked Public and Verified institution. Caregiver-only details remain protected.
A verified, authorized clinician or officer can request full access for a medical emergency with a written reason. The access and the individual’s identity are recorded before information is returned.
This access is for viewing. It does not permit profile changes or transfer ownership.
Review the institution guidance and account support options.